Pallet delivery
Palletised freight on dedicated vehicles — from one pallet to a part load, collected and delivered without a pallet network in the middle.
- SVCPAL-08
- LOAD1 pallet to part load
- HANDLINGDock, forklift or tail lift
- MODELDirect — no hub trans-shipment
- COVERAGEMainland UK
01
What it is
Pallet networks move pallets the way parcel networks move parcels: into a hub, across a sort, onto another vehicle, out for delivery. It is efficient at national scale and rough at the level of your individual pallet — trans-shipment is where corners get clipped, wrap gets torn and delivery days drift. Our pallet service takes the network out: your pallets travel on one vehicle from your dock to the delivery point.
That makes it the right choice for freight that does not enjoy being handled: machinery on bespoke skids, stacked cartons of finished product, glass and ceramics, anything strapped and wrapped once that you would rather not have re-strapped by strangers at 2am. It is also the practical answer for addresses pallet networks dislike — residential streets, farms, sites without forklifts — because we plan the delivery method with you rather than applying a surcharge and hoping.
Tell us what is on the pallet, its weight, and what equipment exists at each end. Loading dock to loading dock is straightforward; where an end has no handling equipment we agree the method — tail-lift and pump truck where available, hand-balling where goods allow it — before the vehicle is committed.
Single pallet or six, one destination or a short route: it is priced as the job it is, with your proof of delivery recorded per pallet.
02
Who it suits
Business use
Manufacturers shipping finished goods to customers who complain about network damage. Importers moving stock from a forwarder's warehouse to their own. Trade suppliers delivering to sites on a promised morning. Any consignment where the pallet count is too small for a haulier and too precious for a network.
Private use
A pallet is often the safest way to move a heavy single item — a machine bought at auction, a stone garden ornament, flat-packed kitchens, a crated motorcycle. If your purchase “ships on a pallet” and your street has no forklift, we are the phone call that solves the last thirty metres.
03
What we need from you
- Collection and delivery postcodes
- Pallet count, footprint (standard / euro / oversized) and height
- Weight per pallet — estimated is fine, flagged if near a tonne
- Equipment at each end — dock, forklift, pump truck, or nothing
- Timing window and any booking-in requirements at delivery
04
How it works
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Describe the pallets
Count, size, weight and both postcodes through the movement brief. Tell us what handling equipment exists at each end.
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Method agreed
We confirm the vehicle, the loading method at collection and the offloading method at delivery — so nobody is standing at a kerb discovering a problem.
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Direct movement
Pallets are loaded, secured against movement, and driven direct. No hub, no trans-shipment, no re-stacking.
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Delivered as loaded
Offload by the agreed method, condition checked against collection, and POD recorded per pallet under your MNA reference.
PAL-08 — Specification
- Vehicle class
- LWB van or Luton with tail lift
- Tail lift
- Available — say so in the brief and a tail-lift vehicle is assigned
- Max pallet weight
- Confirmed at quote — tail-lift handling typically suits pallets to around 500kg
- Coverage
- Mainland UK, direct
- Included
- Load securing · agreed handling method · POD per pallet
- Not included
- Palletising loose goods (ask — sometimes possible) · pallet exchange schemes
05
Pallet questions
Can you deliver a pallet to a house?
Usually, with planning. Residential delivery depends on vehicle access, kerb gradient and what is on the pallet. Tell us the street and the goods and we agree a workable method — which may include breaking the pallet down at the kerb where the goods allow it.
What pallet sizes do you carry?
Standard UK (1200×1000), euro (1200×800) and oversized footprints — the quote is based on the dimensions you give, so odd sizes are a description, not a problem.
My goods aren't on a pallet yet. Can you still move them?
Possibly as loose freight on a dedicated vehicle — often the better answer anyway. Describe the goods and we recommend palletised or loose, honestly.
Why not just use a pallet network? It might be cheaper.
For non-urgent, robust freight to a forklift-equipped address, a network can be cheaper and we will say so. You book us when handling, timing or the delivery address make the network the expensive option once damage and delay are priced in.
Is the freight insured in transit?
Yes — goods-in-transit cover of £25,000 per consignment applies as standard and is restated on every quote. Our standards page explains how liability works; freight worth more than £25,000 needs additional cover arranged before it moves.