Business accounts
For companies that move goods every week: one email books a vehicle, one person knows your account, one invoice covers the month.
- SVCBAC-13
- BOOKINGPriority, one-line emails
- CONTACTNamed account handler
- BILLINGMonthly invoice · 30 days
- SERVICESAll 16, on account
01
What it is
The tenth time you book a courier, the process should not feel like the first. A business account removes the repeated friction: your addresses, access notes, preferences and paperwork requirements are on file, so a booking becomes one line — “usual collection, two pallets, Leeds LS9, tomorrow before noon” — and everything else is already known.
Account customers get a named contact who actually knows their traffic. That matters at 4:45pm on a Friday when something urgent appears: you are not explaining your business to a call centre, you are messaging someone who knows your unit, your goods and what “urgent” means in your world. Priority applies in the schedule too — when vehicles are tight, standing customers come first.
Billing consolidates into one monthly invoice on 30-day terms, with every job listed under its MNA reference, so your finance team reconciles one document instead of a drawer of receipts.
There is no volume gate and no fee to hold an account. If you book us more than occasionally, an account simply makes both sides faster.
02
Who it suits
Business use
Manufacturers and wholesalers with weekly despatch. Ecommerce sellers whose “big order” problem repeats. Engineering firms that need parts moved fast and often. Agencies, printers and fitters delivering to clients and sites. Anyone whose transport bookings have become someone's unofficial part-time job.
Private use
Accounts are business-shaped, but frequent private users — landlords with a portfolio, dealers trading at auction, families managing a long relocation in stages — can hold one too. If you have booked us three times, ask; the paperwork takes minutes.
03
What we need from you
- Company name, registered details and invoicing address
- Your usual collection points — addresses, access notes, contacts
- Typical traffic — what moves, how often, where to
- Who can book against the account, and who receives invoices
- Any paperwork your industry requires on PODs — references, job numbers
04
How it works
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Open the account
Start with the business accounts page or email us directly. We set up your profile — addresses, contacts, preferences — in one conversation.
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Book in one line
Email or message your booking. Because we hold the detail, a line of text is a complete brief — and you get a reference back immediately.
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Traffic runs
Jobs run under the same operational standards as everything on this site — direct vehicles, updates, POD per delivery — with your standing preferences applied automatically.
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One invoice
At the agreed interval, every job appears on one itemised invoice, referenced for reconciliation. Queries go to your named contact, not a ticket queue.
BAC-13 — Specification
- Account fee
- None
- Credit terms
- 30 days as standard — confirmed at account opening
- Invoicing
- Monthly consolidated invoice, itemised by MNA reference
- Included
- Named contact · priority booking · stored site profiles · consolidated billing
- Services on account
- All 16 services, ad hoc or scheduled
05
Account questions
Is there a minimum spend or volume?
No. Accounts exist to remove friction, not to gatekeep discounts. If your volume grows, pricing conversations happen naturally — but the account itself is free from day one.
How quickly can an account be opened?
The profile itself is same-day. Credit terms take a little longer while checks run — ad hoc jobs can move on standard payment in the meantime, so opening an account never delays your first booking.
Can multiple people at my company book against the account?
Yes — you name the authorised bookers and we honour bookings from those people only, which protects you from surprise charges as much as it protects us.
We already use a parcel network. Why add a courier account?
Keep the network for what networks do well — light, non-urgent parcels. The account covers everything the network refuses, damages or delays: urgent movements, heavy and awkward freight, timed deliveries, and the jobs where a failure costs you a customer.
Do account jobs get the same references and PODs?
Yes — every job carries an MNA reference and delivers a POD, and the invoice lists them all, so any line on the bill traces to a named signature at a delivery point.