A parcel being handed from one person to another at a doorway
GRP-C / MPC-12 · Home & personal

Marketplace collections

You won the auction. The seller is 140 miles away and “collection only”. We are the part of the plan that drives.

  • SVCMPC-12
  • PLATFORMSeBay · Marketplace · Gumtree · auctions
  • MODELCollect from seller → deliver to you
  • PROOFPhotos at collection
  • COVERAGEMainland UK

01

What it is

Online marketplaces are full of exactly the things worth buying second-hand — furniture, appliances, gym equipment, tools, that discontinued sofa in the right fabric — and almost all of them say the same thing: collection only, cash on collection, buyer collects within five days. If the seller is across the country, that sentence usually kills the deal. This service un-kills it.

You buy the item; we collect it. We contact the seller, agree a collection time that suits them, send a driver with your name and the listing details, and check what is handed over against the description you give us — with photos taken at collection so you see what left the seller's house before it reaches yours.

Being clear about the boundary keeps everyone safe: we are your courier, not your negotiator. We do not carry cash to sellers or judge whether an item was accurately listed — payment happens between you and the seller before we collect, through the platform where possible. What we promise is careful hands, an honest condition photo, and the item at your door.

Auction houses fit the same pattern with sharper deadlines — won lots often forfeit if not cleared within days. Send us the lot number and clearance deadline and we work to the auctioneer's release process.

02

Who it suits

Private use

Buyers who found the right thing in the wrong city: furniture on Facebook Marketplace, an eBay dining set two counties away, a Gumtree exercise bike, a Vinted bundle too big to post. Also sellers — if your buyer cannot collect, offering “courier available” sells the item faster.

Business use

Dealers and restorers buying stock from listings and auctions every week. Office managers grabbing second-hand furniture bargains. Set designers and prop buyers with a shopping list and no van. If you buy at distance regularly, a business account turns each collection into one email.

03

What we need from you

  • Seller's postcode (ask them) and your delivery postcode
  • The listing — link or screenshot, so we know exactly what to collect
  • Item size and weight — from the listing or the seller
  • Seller's name and phone number, and their available times
  • Confirmation payment is settled — we cannot pay sellers on your behalf

04

How it works

  1. Send the listing

    Both postcodes and the listing details through the quick enquiry. We price the collection and delivery as one job.

  2. We arrange with the seller

    Once you confirm, we contact the seller, agree a slot that suits them, and give them the driver's name so the doorstep moment is expected, not suspicious.

  3. Collect and photograph

    The driver checks the item against the listing, photographs it as collected, wraps and loads it. You see the photos before it arrives.

  4. Deliver to your door

    Delivered, carried in where access allows, and confirmed under your MNA reference — deal complete, no hired van, no eight-hour round trip.

MPC-12 — Specification

Vehicle class
Sized from the listing — SWB van up to Luton with tail lift
Typical timings
Agreed around the seller's availability
Coverage
Collection from any mainland UK seller, delivery to any mainland UK address
Included
Seller liaison · condition photos at collection · wrapping · delivery to door
Not included
Payment to sellers · valuation or authentication · dismantling at the seller's property unless arranged

05

Marketplace questions

Do you pay the seller cash when you collect?

No — and be wary of anyone who offers to. Payment happens between you and the seller before collection, ideally through the platform so you have buyer protection. We collect goods that are already yours.

What if the item isn't as described when the driver arrives?

The driver photographs what is offered and contacts us; we contact you before loading. You decide — collect anyway, or walk away. You pay for the journey either way, but you never end up owning a surprise.

The seller is nervous about giving their address to a courier. Normal?

Completely, and easily solved: we share the driver's name in advance, the seller can hand over outside their door, and many prefer it to a stranger with a trailer. Most sellers relax the moment they realise they do not have to do anything except be in.

How quickly can you collect after I win an auction?

Tell us the clearance deadline when you enquire — auction pickups are usually planned within the deadline window rather than same-hour. If a lot forfeits in 48 hours, say so and we prioritise accordingly.

Can you collect multiple purchases on one trip?

Yes — several sellers in one region on one booking is a multi-collection route, and dramatically cheaper than separate trips. Send all the listings together.

Stop scrolling past “collection only”.

Submitting an enquiry sends it for review. It does not confirm a price, vehicle availability, collection time or acceptance of a booking. We will contact you to confirm.


Related services

MNA — priced before it moves Get a quote